The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/. You can find our e-mail address in the legal notice above.
Consumer dispute resolution/universal arbitration centre
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Please note that our offers are intended exclusively for use in professional, commercial or self-employed activities. Ensider therefore only supplies companies from industry, commerce, trade and commerce as well as freelancers, authorities and public institutions and not consumers (according to § 13 BGB).